Course contents
The modules have been arranged as follows:
Theory
Module 1: Principles of effective communication
Module 2: Effective verbal communication
Module 3: Why train? The trainer's role and responsibility
Module 4: Methods of training
Module 5: The art of questioning
Module 6: Types of training aids
Module 7: Planning and delivering a presentation
Module 8: Evaluating training
Module 9: Testing trainee trainers - Individual presentations
Modules 10:Managing and creating a good training environment
Module 10: Organisation skills and managing a training course