Course contents
The modules have been arranged as follows:
Theory
ModulePrinciples of effective communication
Module 2: Effective verbal communication
· Principles of effective communication -
· Effective oral communication
· Why train? The trainer's role and responsibility
· Methods of training - The right method
· The art of questioning
· Types of training aids - How to make and use them
· Planning and delivering a presentation
· Evaluating training
· Testing trainee trainers - Individual presentations
· Organising and managing a training course
Module 10: Organisation skills and managing a training course